Personal Fulfillment, Anti-hustle Productivity, Solopreneur Success
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The following is an adapted excerpt from Keep Your Clients. If you’d like more client communication tips and client retention strategies, and to learn exactly what you need to do to KEEP your clients once you’ve got them, then you’re going to love that program! Learn more about the Keep Your Clients e-course. Once you’ve …
Last month, one of my students messaged me with a question about dealing with unhappy clients: she wanted to know what she should do, because she had made a tiny mistake with a client (not related to the work itself that she’d been doing; it was simply the case of miscommunication), and her client as …
When a colleague recently emailed me to ask about a list I was putting together for her, I explained that I hadn’t had a chance to get it done yet, but I would find some time to do it in the next couple of days. As I hit the “send” button, I realized that my …