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Client communication tips & best practices

Once you’ve marketed your business, built a relationship, pitched your services, and been hired by clients, it doesn’t end there. You need to maintain strong, positive client communications throughout your work together if you want to have a successful and enjoyable relationship with your clients. Keep in mind that it should be a positive relationship …

Meetings: Worthwhile or Worthless?

I have attended a lot of worthless meetings over the years—meetings that just end up wasting your time, and which don’t really seem to have a point to them. It was doubly frustrating when I knew that the meetings could have been useful and meaningful, but they were just conducted poorly. Nowadays, with freelancing, my …

Communicating Effectively in the Workplace

When a colleague recently emailed me to ask about a list I was putting together for her, I explained that I hadn’t had a chance to get it done yet, but I would find some time to do it in the next couple of days. As I hit the “send” button, I realized that my …